Privacy Policy
At High on Soda, we are committed to ensuring that your privacy is protected. This policy explains how we collect, use, and safeguard the information you provide when using our website.
1. What We Collect
We may collect the following information during your visit or when you place an order:
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Identity Data: Name and date of birth.
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Contact Data: Email address, phone number, and shipping/billing address.
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Demographic Data: Postcode, preferences, and interests.
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Technical Data: Information relevant to customer surveys and/or special offers.
2. How We Use Your Information
We require this information to understand your needs and provide you with a better shopping experience. Specifically, we use it for:
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Order Fulfillment: Internal record-keeping and processing your purchases.
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Product Improvement: Using feedback and data to improve our apparel and services.
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Marketing: Periodically sending promotional emails about new arrivals, special offers, or other updates using the email address you provided.
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Market Research: Occasionally contacting you for research purposes (via email or phone) to customize our website according to your interests.
3. Data Security
We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have implemented suitable physical, electronic, and managerial procedures to safeguard and secure the data we collect online.
4. How We Use Cookies
A cookie is a small file placed on your computer’s hard drive. Once you agree, the cookie helps analyze web traffic and allows web applications to respond to you as an individual.
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Tailored Experience: Cookies help us remember your preferences and likes/dislikes.
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Statistical Analysis: We use traffic log cookies to identify which pages are being used. This data is used for statistical analysis and is then removed from the system.
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Control: You can choose to accept or decline cookies. Most browsers automatically accept them, but you can usually modify your settings to decline them, though this may prevent you from taking full advantage of the website.
5. Links to Other Websites
Our website may contain links to other websites of interest. However, once you use these links to leave our site, please note that we do not have any control over that external website. Therefore, we cannot be responsible for the protection and privacy of any information you provide while visiting such sites.
6. Controlling Your Personal Information
You may choose to restrict the collection or use of your personal information in the following ways:
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Opt-out: Whenever you fill in a form on the website, look for the box that indicates you do not want your information used for direct marketing purposes.
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No Third-Party Sharing: We will not sell, distribute, or lease your personal information to third parties unless we have your permission or are required by law to do so.
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Corrections: If you believe any information we hold on you is incorrect or incomplete, please email us at CustomerCare@HighonSoda.com. We will promptly correct any inaccuracies.
7. User Accounts
For users who register on our website, we store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators also have access to view and edit that information.